Refund Policy

Refunds

REFUND AND CREDIT POLICY

Eligibility for Refunds

Request Submission: Refund requests must be submitted in writing via email to refunds@tricountytitans.com. Please include your full name, contact information, and details of your cancellation.
Timing:
More than 30 Days Prior: Cancellations received more than 30 days before a scheduled event may be eligible for a 75% refund of the total paid, excluding non-refundable fees.
Between 30 and 14 Days Prior: Cancellations received between 30 and 14 days before the event will be eligible for a 50% refund, excluding non-refundable fees.
Less than 14 Days Prior: Cancellations made less than 14 days before the event are not eligible for a refund.
Non-Refundable Fees:
Certain fees are non-refundable, including but not limited to:
Registration fees
Processing fees
Any costs related to travel arrangements already incurred
Uniforms

Refund Process

Submission: Email your refund request to refunds@tricountytitans.com with all required details.
Review: Our team will review your request and respond within 10 business days.
Processing: Once approved, refunds will be processed using your original method of payment within 15 business days.

Program Modifications and Cancellations

Program-Initiated Changes: In the event that Tri-County Titans must cancel or modify a scheduled event, we will notify all participants as soon as possible. In such cases, a full refund will be issued for any payments made.
Policy Changes: This refund policy is subject to change at the discretion of Tri-County Titans. Any modifications will be communicated promptly.

Contact Information

If you have any questions or need further assistance regarding our refund policy, please contact us at:

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